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Updated Requirements for Clients Submitting Death Claims
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To strengthen fraud prevention and
detection as part of our commitment to policyholders, we have updated
our claims requirements for death certificate submissions.
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Effective immediately, the following
requirements apply for claim submissions as follows:
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- $20,000 or more: An original, certified death certificate must be mailed
to the corporate office.
- $10,000 – $19,999: A legible copy of
the death certificate plus
another proof of death (e.g., obituary, funeral
home bill, or contract) can be faxed to (866) 879-9867 or emailed
to claimsfax@baltlife.com.
- $9,999 or less: A legible
copy of the death certificate can be faxed or
emailed.
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The claim amount is based on the
total claim amount across all policies. For example, a $20,000 total
claim amount for all Baltimore Life policies.
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Fraud Prevention
Reminder: Before submitting any documents for processing, please
verify the authenticity of the information.
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- Check for altered certificates, mismatched
details, or suspicious requests.
- If anything seems unusual, immediately escalate
to the Claims Manager Merranda Montoya (Merranda.Montoya@baltlife.com)
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This message was
sent to All CASG Associates, Independent Sales Producers/IMOs, and All
Home Office Associates
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